WE ARE OPEN!
Looking for the best hotel in Belfast city centre? Look no further!
Please book direct on our website for best offers and free cancellation.
Please call us on +44(0)2890 442080 or email firstname.lastname@example.org for further assistance.
NORTHERN IRELAND LOCKDOWN
Northern Ireland is slowly coming out of lockdown. Hotels, bars, restaurants, shops and attractions have re-opened. Please remember to stick to social distancing guidelines while shopping and wear a face covering in stores.
We strongly recommend that you plan your trip and pre-book all dining.
‘WE’RE GOOD TO GO’ AND ‘AA COVID CONFIDENT’
We are one of the ‘covid-safe’ hotels in Belfast, as we have been accredited as ‘Good to go’ in collaboration with Visit Britain and Tourism NI. “We’re Good To Go” means that we have been checked and can prove our implementation of governmental and public health guidance relating to the current coronavirus pandemic. We have also secured the AA ‘Covid Confident’ mark which assure you that we have all the necessary assessments, procedures, training and safety measures in place to operate safely. We continually review and update our procedures in line with governmental updates.
I have a room booked but due to COVID-19/travel restrictions I need to cancel, can I have a refund?
FOR DIRECT BOOKINGS: If your reservation was booked as a flexible rate, this can be cancelled or amended free of charge up to 24 hours prior to arrival. Normally we cannot change our pre-paid, non-refundable rates, however, in light of the exceptional circumstances we can move your booking to an alternative date in 2021 without penalty. Please note different room rates may apply depending on the stay period.
FOR RESERVATIONS MADE VIA AN AGENT OR THIRD PARTY: Please contact the agent/online booking system that you booked with.
FOR GROUPS: We will modify your group reservation free of charge, as long as the new booking takes place within 12 months of the original booking. A rate difference may apply depending on the new dates. For further information please contact us directly.
Do I have to wear a face mask?
Yes please. Face coverings must be worn by everyone (apart from children under 12 or those medically exempt) when moving around the hotel, unless seated at your table.
Drinks and Dining in Belfast
Please pre-book dinner in our restaurant or other venues within the city, and note that our bar operates a first come, first served policy. Everyone is keen to enjoy great food and drinks post-lockdown, so due to high demand there may be a small wait. Our team will serve you as quickly as possible and we thank you in advance for your patience! Please click here to view our menus or call us on 02890 442080 to make a reservation. Room service is also available for residents.
How many people are allowed at a table?
We can only accept reservations for up to 6 people. More than six will be permitted if they all belong to a single household, as long as it is not more than 10. Children aged 12 and under are not counted in the total.
Room Service is also available for our hotel residents. We will continually monitor our food and beverage service in accordance with government recommendations.
What are the cleaning procedures at the hotel?
We have always maintained the highest standards of cleaning and hygiene, and we are strictly adhering to government advice and continually monitoring protocols in line with ongoing updates.
All areas of the hotel will be thoroughly deep-cleaned and sanitised several times throughout the day; with particular attention on ‘high touch areas’ such as door handles, elevator buttons, and reception desks. You’ll see lots of sanitisation stations, social distancing markers, and other preventative measures to ensure the safety of everyone on the property.
We always aim to give the warmest of welcomes and we’re proud to be known as the friendliest hotel in the city. For the time-being, we will have reduced contact on check-in, and while we may be following social distancing guidelines, please remember we are always here to help you!
Is Car Parking available at The Fitzwilliam Hotel?
We offer valet parking in a secure, enclosed car park for £25 per night. Please pre-book car parking prior to arrival as spaces are limited.
There is also a multi-storey car park, Value Parks, on Grosvenor road just a one minute walk from the hotel. Click here for more info
For updated information on COVID-19 please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public or your local health authority.
Thank you again for your co-operation and understanding.